Terms of service

Last updated: September 21st, 2026

These terms govern your use of raiero.com and any purchase you make from us. By using this site or placing an order, you agree to them.

Who we are
Raiero is a store operated by MUNTERO INTERMEDIAÇÃO DE NEGÓCIOS LTDA, CNPJ 68.402.949/0001-51, headquartered at Avenida do Batel, 1330, ap 21, Curitiba, Paraná, Brazil — the same company behind the Muntero group. Raiero carries products outside the eco-sustainable kitchenware category sold under Muntero Shop. Contact: support@munteroshop.com.

Eligibility
You must be at least 18 years old, or have permission from a parent or guardian, to place an order.

Products
We make reasonable efforts to represent product specifications, colors, and details correctly. Photographic variations between listings and delivered items are permissible.

Pricing and availability
All prices are in US dollars. Prices and availability may change without notice. We reserve the right to cancel orders containing pricing errors, whether technical or manual, and provide a full refund afterward.

Orders
Your order is an offer to purchase. We may reject or cancel any order for suspected fraud, product unavailability, or incorrect pricing, with a full refund issued.

Shipping and returns
Delivery estimates, return conditions, and refund terms are set out in our Shipping Policy and our Refund and Return Policy, which form part of these terms.

Intellectual property
All content on this site, including text, images, logos, and the Raiero name, belongs to us or our licensors and cannot be used commercially without authorization.

Acceptable use
You agree not to use this site for any unlawful purpose, to attempt to gain unauthorized access to it, or to interfere with its operation.

Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the site or our products. Consumer protections remain unaffected.

Governing law
These terms are governed by the laws of Brazil, without prejudice to any mandatory consumer protection rights available to you in your country or state of residence.

Changes
We may update these terms. The version posted at the time of your order is the version that applies to it.